Marty Barrett

1336 Green Pheasant Lane

Batavia, Illinois 60510

(630) 406-0836

marty.barrett@comcast.net 

  https://www.linkedin.com/pub/marty-barrett/14/40b/386

 

SUMMARY

 

PMP certified Project Manager with Electronics Engineering (BSEE) degree. Extensive technical and business experience from the telecommunications industry ranging from developing manufacturing test procedures to market launching of new VoIP products. Successful track record in managing profit and loss, product market launch, vendor management, and resolving operational field issues. Strong product and project management skills, technical support, presentation, sales support, sales training and customer support.

 

PROFESSIONAL EXPERIENCE

 

AT&T

Project Manager (contract)                      Lisle, IL.2007 - 2015

Project managed the development, field trial, and deployment for the WinEyeQÔ VoIP QoS (Quality of Service) product; from initiation phase though market launch and post-sale customer support. The WinEyeQ is a VOIP voice quality measurement device that connects to the customers LAN. Provided installation support for “Test and Turn-up” of new customer voice and data AT&T WAN access circuits.

·               Provided leadership and project managed initial development and incremental features of the WinEyeQ product. (documented requirements and scope, established and tracked development milestones, facilitated cross-functional team meetings, communicated progress to stakeholders, controlled risks, and tracked project budget – utilizing PMI methodology).

·               Accountable for maintaining network data security; configuring firewalls and implementing secure, encrypted IPSec tunnels/TLS communications between remoted WinEyeQ device located in the customer’s network, across the WAN, and to the collector servers thru an infrastructure of multiple AT&T networks.

·               Resolved all AT&T IP cloud network issues that occurred during the field-trial (firewalls, IP connectivity, IP address assignment).

·               Coordinated changes to AT&T back-office OS (Operational Support) systems and administered centralized servers to process call detail records from the WinEyeQ’s that are remotely located on business customer sites.

·               Provided remote installation support, technical troubleshooting, and software version control supporting more than 1400+ installations

 

Lucent Technologies Inc.       Naperville, IL.          1998-2005

Product Manager

Managed  5ESS SWITCH™ “trunking” portfolio of network switching products.  Managed ROI, P&L, COGS reduction, lifecycle issues, supply-chain issues, environmental standards compliance, and operational field issues for multiple global products.  Specific responsibility was focused on the T1 / E1, SONET / SDH, IP facility (VOIP and data) and remote carrier access systems, hardware/software sold to wireline / wireless service providers.

 

·               Attained product management certification through the Wharton School of Business program.

·               Constructed business cases to determine financial potential (NPV) of new product ideas and presented to senior management for evaluation. Results included profitable, new products brought to market. Determined development costs, addressable market segment size, and established cost/price targets.

·               For committed projects, marshalled cross-functional development team, facilitated meetings, selected suppliers, performed vendor management, established and tracked schedule milestones, monitored budgets, coordinated “Beta sites”, and completed production plans with contract manufacturers.

·               Commissioned external vendor certification testing to ensure continued product compliance with legal, inter-vendor compatibility, and environmental standards (i.e. Bellcore/Telcordia GRs/TRs, NEBS, CE mark, UL, and EU RoHS).   Ensured new products operated compatibly with previous Lucent products utilizing extensive regression testing.  Required quality of new products to meet or exceed company standards and previous product quality.

 

 AT&T NETWORK SYSTEMS        Lisle, IL.          1989-1998

 Pre-Sales Applications Engineer

Supported sales teams with software ordering tools to configure and bid equipment for the North American market. I communicated pre-market product information with early documentation and sales team training. Supported sales teams with responses to RFP(s) and customer inquiries.

·               Authored advance technical documentation for hardware/software products in development, to provide customers with early planning and engineering information prior to market-launch.

·               Trained and supported sales teams/customers with the use of sales configurator for the switching product-line.

·               Updated and maintained “mainframe” engineering tool written in C-code to reflect the latest product offerings.

·               Promoted and presented information on new product developments at multi-customer forums and internal sales conferences.

·               Developed and championed new software engineering tool for SS7 packet signaling network hardware. Became SS7 signaling SME (subject–matter-expert).

·               Project leader/champion for a “turnkey” development of a new PC- platform based tool to configure, plan, and price switching equipment.  Performed project planning, coding, documentation, customer presentations, training and field support functions.  New PC based tool saved $6M annually and replaced the old tool.  The tool was used to configure/bid $5B of equipment annually.

·               Attended and supported contract signings at customer locations.  Delivered presentations at customer sites to promote new products.

 

AT&T NETWORK SYSTEMS       Lisle, IL.               1984-1989                             

Customer Technical Field Support Engineer                                                    

Customer technical support engineer for 5ESS Switch™ customers in Southern region.

 

·               Responsible for ownership and resolution of customer issues on Bell South’s action register.

·               Provided rotating 24/7 service-outage recovery for 5ESS switches in the North American market.

·               Traveled to customer locations to provide on-site technical support.

 

WESTERN ELECTRIC            Naperville, IL.           1977-1984                       

Circuit Designer                                                                                                          

Implemented design changes for WESTERN ELECTRIC’s 1A  Processor™  system hardware to resolve customer reported and design/manufacturing/lifecycle issues.

·               Implemented hardware design changes to resolve customer complaints.

·               Implemented design changes to reduce product COGS, resolve manufacturing issues, and create new revenue generating features/functionality.

·               Provided final remote diagnostic support and service-outage recovery to over 1500 telephone central offices.

Circuit Pack Test Development Engineer                                                               

Developed manufacturing test capability for newly designed circuit packs created for products in pre-market/prototype development.

·               Developed production test capabilities to provide 95% fault coverage/detection for circuit packs used in Switch systems..

·               Created software programs for ATE (Automated Test Equipment).

·               Documented and reported design problems.

·               Designed hardware circuit test fixtures.

·               Implemented Guided-Fault-Diagnostics to decrease repair time and to reduce manufacturing costs.

 

EDUCATION & CERTIFICATIONS

 

University of Illinois, Chicago     BSEE– Bachelor of Science, Electronics & Electro-Magnetic Engineering

 

 

            2015 PMP – Project Management Professional           2013 Cisco Certified Entry-level Network technician

                  

       2007 CompTIA A+                                                   2007 CompTIA NETWORK+